Returns & Exchanges

ONLINE PURCHASES: 

in stock Regular Price items : Can be returned in original condition for a full refund within 7 days after you have received the items.

On Sale: Floor model items sold at discount can be returned within 7 days of purchase for store credit.

Items indicated as liquidation are final sale. no returns or refunds permitted. 

If you receive an item and feel it doesn't meet your quality standards but has no major issue or problem or defect, a return is available to you, but the return cost will be at your expense. These items can be put back in original packaging, a return label will be issued and after it has returned and been inspected a refund minus shipping will be applied.

IN STOCK ONLINE ORDERS:

Before Delivery: Your order can be cancelled before delivery without charge by notifying us by phone or email at retromoderndesigns@gmail.com. After delivery you will be responsible for any duties taxes and shipping related cost if you decide to cancel these amounts will be deducted from your refund amount.

After Delivery: Once an item is delivered you may return it at your own expense within 7 days of receiving it for a refund if the item is in the same condition however After delivery you will be responsible for any duties taxes and shipping related cost if you decide to cancel these amounts will be deducted from your refund amount.

CUSTOM ORDERS: Custom orders are final sale unless there is manufacture defects or damages. Once delivered no refund is offered for custom pieces. 

If you are uncertain about purchasing an item online please come and visit it in our showroom in Vancouver British Columbia. or contact us for additional help, we are always happy to send over additional images and videos to make your online purchase easier. Also please read out reviews section to hear what other people are saying.